The Brief

Shortlist Media is an award-winning freemium media company and digital publisher. Wirehive was engaged as an Amazon Web Service (AWS) partner as part of the company’s wider investment into its digital strategy. Shortlist has a portfolio consisting of two flagship sites and 10-15 smaller ones that were all managed differently as a result of being tied into legacy relationships. With a relaunch of the two flagship sites planned for later in 2017, Shortlist required a partner to unify the web estate, deal with an anticipated spike in traffic and get the most out of AWS.

The Work

Shortlist is a digitally led company, but as an existing AWS customer, it was aware that it was not maximising its investment in the service. With the relaunch of the two flagship websites imminent, and strategic investment in digital, Wirehive is guiding Shortlist along the most suitable path to keep pace with the latest technological developments. The partnership will allow the business to remain agile thanks to rapid response to any technical issues.

One of the main challenges that Shortlist faced was the lack of internal capacity to deal with the vital minutiae that ensures the smooth running of their sites. Wirehive has taken on SysOps management tasks such as ensuring website uptime, implementing new technologies and AWS services, security and back-ups, enabling the Shortlist team to look at the bigger picture, knowing that the back-end of the site is in safe hands.

Agency

In-house

Client

Shortlist Media

Sector

Media & Publishing

Platform

Amazon Web Services

CMS

Bespoke

Project Language

PHP

Karndean

The Approach

Wirehive has worked exceptionally closely with Shortlist to meet their requirements, it is a collaborative partnership which positions the SysOps Engineer as an off-site consultant, who can advise on the potential pitfalls of Shortlist’s ideas and fringe technology. Wirehive has overseen the modernisation of Shortlists approach to AWS, using the latest services and fully implementing those already in use.

Using tools like NewRelic, Wirehive has helped to ensure that Shortlist has been fully informed on application and service performance, whilst saving their developers from having to spend time on infrastructure. This allowed the team to focus instead solely on producing the next projects for Shortlist.

“Shortlist is focused on delivering great user experience and design; digital is central to this. The team at Wirehive give us the peace of mind to allow us to focus on the bigger picture. It’s really important to us that we have a named account manager and team that is always available. Our community is active 24/7 which means we need to be too. Wirehive’s service allows us to get more out of AWS with less time investment from the Shortlist team. Giving us an edge on new technology, and heading off any potential issues in the pass before they become detrimental.”

Elliot Coad Head of Development, Shortlist Media

Product

Wirehive Consulting

Wirehive AWS Mentor

Support Provided

Audit & Migration

SysOps Support

Performance monitoring by New Relic

THE OUTCOME

Since Wirehive took over the management of SysOps for Shortlist, they have cut AWS spend by almost 60% and enabled the development team to reduce technical debt and focus on doing what they love.

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