At Wirehive, Farnborough we’re known for the human-centric approach of our support team. We’re looking for a new Senior SysAdmin team member to work on configuring, monitoring and managing Azure, AWS and Google Cloud environments.
If you are someone that wants to work in a tier-less, empowered support team and gets a real buzz from building great customer relationships whilst collaborating on fixes, we’d love to hear from you.
We’re looking for
2yrs+ multi-client facing technical support experience in a monitoring environment
Enthusiastic ownership of support issues from diagnosis to closure, documentation and follow up
Knowledge worker level in web technologies (DNS, MTAs, MDAs, Web & FTP servers)
Senior problem-solving sysadmin skills beyond Level 2 but most likely Level 3
Demonstrable prior experience delivering and diagnosing Linux and Windows based web platforms
A passion for scripting and automation
Exceptional ability to interact with customers and work with our customer account champions
What’s in it for you?
Variety – building and maintaining cloud solutions on a range of platforms
Empowered to resolve – End to end resolution ownership of technical issues
Learning – we’re all “T Shaped” technically, broad and deep, with self-chosen specialisms
Professional stretch – work-play-pioneering and hyper-scale cloud exposure
Authentic – human centric with customers and colleagues for job satisfaction
What sort of technologies will you be exposed to?
We deploy and support customer solutions on Azure, AWS, and VMware
We make use of scripting languages for automation including BASH, PowerShell, Python
We use automation frameworks such as Ansible, Cloud Formation, Circle CI
The customers we are supporting are building on frameworks such as Magento, WordPress, Drupal, Sitecore, Kentico, Umbraco, etc
Our clients are building bespoke applications in Node.js, Python, PHP, C#, VB.net, Ruby, Rust, Go, and other modern languages
Our Linux deployments are typically making use of Ubuntu, Apache/NGINX, and MySQL/MariaDB
Our Windows deployments are on Windows 2012/2016, using IIS & MSSQL
We run a bespoke monitoring platform built on a distributed CheckMK setup, and also make use of the AWS and Azure log aggregation and monitoring tools
Wirehive do not use external recruitment agencies
Salary and Benefits
Basic from £40K-£60K depending on experience
Free Parking – Farnborough office
Private health insurance
Employee wellbeing programme
Workplace pension scheme
New office environment with natural light
On-site shower (April 2019)
Team fun and learning
Family friendly office hours
You might be thinking about your next role as:
SysAdmin | Senior System Administrator | Cloud Support Engineer | SysOps Engineer | L2 or L3 Cloud Engineer | Cloud Technical Architect
About Wirehive and our team?
Wirehive is all about launching and keeping big brand digital assets alive across e-commerce, websites, campaigns and apps.
We have a close working partnership with Microsoft and many interesting brands and pioneering marketing agencies. We run many cool events, including our annual awards the Wirehive 100 which our tech team enjoy too! Our technical support and commercial team have a great sense of humour and enjoy everything from doughnuts to drones.
Our SysAdmin & DevOps team push boundaries and solve technical problems configuring virtualized and dedicated infrastructure deployments to the entire software stack.
We operate a support structure that empowers the team to resolve issues for and with customers first time. Our team enjoy professional, human rapport over the phone and are bomb-proof under pressure. Culturally, we look for individuals who love to learn, are playful, humbly technically confident and enjoy facilitating team collaboration and learning whilst helping to shape and improve technology ecosystems.
We are rich in technology leadership with super engaged tech founders who ‘get’ what it takes to stay ahead of the curve in today’s digital landscape. As a result, we provide serious tools, both at work and at home to satisfy our team’s unquenchable curiosity for technology and thirst for knowledge. View our culture, environment and talented team members on our website.
Phone chat – help us understand you, your strengths and tech passions (evenings available)
Onsite meet ups – Meet tech-to-tech & get the low down on customer DNA
Team hangout option – Understand potential colleagues & chat through working ways
We’re happy to answer any questions you have. Why not reach out and explore with us? We promise you’ll hear back from us!
You can apply direct either via our careers page or by emailing your CV here:- wirehive.87.D0C@applynow.io
Wirehive is an equal opportunities employer and welcomes individuals who are in possession of the appropriate requirements to work within the UK/EU.