Google Cloud Platform

Managed Server Set Up

GCP Essentials*


GCP Priority


24 x 7 server monitoring and alerting

Alerts > You

Alerts > Us

24 x 7 application monitoring and alerting

Alerts > Us

Server OS updates and security fixes

In Life Management

24 x 7 emergency telephone support to our UK based team of GCP certified engineers

Advisory calls of <10 mins

Call Google on your behalf

Reactive break/fix support for your OS and applications

Dedicated SysOps Engineer

5 hours per week allocated time on your account

Bespoke monitoring and alerting set up

Implementation and management of tailored backup and DR strategy

Capacity planning and reactive scaling

Log aggregation

Self Service Tools

Access to Wirehive GCP templates

Access to Wirehive GCP best practice guide

Change management

Technical Advice and Guidance

Reactive technical guidance over the phone

Monthly infrastructure performance reports

Monthly solution review call

Launch and campaign support

Suggested development workflow and workshops

Security guidance and compliance

Suggested set up of testing, staging and production lifecycle

Optimum organisation of your development requirements across your server estate

Named point of escalation for your team

Financial Guarantees**

99.9% Server uptime

99.9% Website uptime

*Available on GCP Mentor only
** Available with GCP Manager only

Microsoft Azure

Managed Server Set Up

Azure Essentials*


Azure Priority


24 x 7 server monitoring and alerting

Alerts > You

Alerts > Us

24 x 7 application monitoring and alerting

Alerts > Us

Server OS updates and security fixes

In Life Management

24 x 7 emergency telephone support to our UK based team of Microsoft certified engineers

Advisory calls of <10 mins

Call Microsoft on your behalf

Reactive break/fix support for your OS and applications

Dedicated SysOps Engineer

5 hours per week allocated time on your account

Bespoke monitoring and alerting set up

Implementation and management of tailored backup and DR strategy

Capacity planning and reactive scaling

Log aggregation

Self Service Tools

Access to Wirehive Azure templates

Access to Wirehive Azure best practice guide

Change management

Technical Advice and Guidance

Reactive technical guidance over the phone

Monthly infrastructure performance reports

Monthly solution review call

Launch and campaign support

Suggested development workflow and workshops

Security guidance and compliance

Suggested set up of testing, staging and production lifecycle

Optimum organisation of your development requirements across your server estate

Named point of escalation for your team

Financial Guarantees**

99.9% Server uptime

99.9% Website uptime

*Available on Azure Mentor only
** Available with Azure Manager only

Amazon Web Services

Managed Server Set Up

AWS Essentials*


AWS Priority


24 x 7 server monitoring and alerting

Alerts > You

Alerts > Us

24 x 7 application monitoring and alerting

Alerts > Us

Server OS updates and security fixes

In Life Management

24 x 7 emergency telephone support to our UK based team of AWS certified engineers

Advisory calls of <10 mins

Call AWS on your behalf

Reactive break/fix support for your OS and applications

Dedicated SysOps Engineer

5 hours per week allocated time on your account

Bespoke monitoring and alerting set up

Implementation and management of tailored backup and DR strategy

Capacity planning and reactive scaling

Log aggregation

Self Service Tools

Access to Wirehive AWS templates

Access to Wirehive AWS best practice guide

Change management

Technical Advice and Guidance

Reactive technical guidance over the phone

Monthly infrastructure performance reports

Monthly solution review call

Launch and campaign support

Suggested development workflow and workshops

Security guidance and compliance

Suggested set up of testing, staging and production lifecycle

Optimum organisation of your development requirements across your server estate

Named point of escalation for your team

Financial Guarantees**

99.9% Server uptime

99.9% Website uptime

*Available on AWS Mentor only
** Available with AWS Manager only

Wirehive Infrastructure

Managed Server Set Up

Wirehive Essentials


Wirehive Priority


24 x 7 server monitoring and alerting

Alerts > You

Alerts > Us

Daily image backup using snapshots (available on an opt in basis)

24 x 7 application monitoring and alerting

Alerts > Us

High availability multi-site DNS Cluster

In Life Management

24 x 7 UK emergency telephone support

High Availability Migrations (in event of host failure)

Prioritised

Reactive break/fix support for your OS and applications

Server OS Updates and Security Fixes

Dedicated SysOps Engineer

5 hours per week allocated time on your account

Bespoke monitoring and alerting set up

Implementation and management of tailored backup and DR strategy

Capacity planning and reactive scaling

Log aggregation

Self Service Tools

Online billing and support portal

Change management

Technical Advice and Guidance

Reactive technical guidance over the phone

Monthly infrastructure performance reports

Monthly solution review call

Launch and campaign support

Suggested development workflow and workshops

Security guidance and compliance

Suggested set up of testing, staging and production lifecycle

Optimum organisation of your development requirements across your server estate

Named point of escalation for your team

Financial Guarantees

100% Network uptime

100% HVAC and power

99.99% Server uptime

99.9% Website uptime